Microsoft surface pro 9 stuck on logo flashing

 Experiencing a Microsoft Surface Pro 9 stuck on the logo can be frustrating, but there are several troubleshooting steps you can try to resolve the issue. Here's a guide to help you troubleshoot and potentially fix the problem:

1. Perform a Soft Reset:

• Press and hold the Power button for at least 30 seconds to force the Surface Pro 9 to shut down completely.
• Release the Power button and wait for a few seconds.
• Press and hold the Power button again to turn on the device and see if it boots past the logo.

2. Disconnect External Devices:

• If you have any external devices or accessories connected to the Surface Pro 9, such as USB drives or docking stations, disconnect them and then restart the device.

3. Check Battery Level:

• Ensure that the Surface Pro 9 has sufficient battery charge. Connect the device to a power source and let it charge for a while before attempting to turn it on again.

4. Perform a Two-Button Shutdown:

• Press and hold the Power button and the Volume Up button simultaneously for about 15 seconds.
• Release both buttons and wait for a few seconds.
• Press and hold the Power button again to turn on the device and check if it boots properly.

5. Boot into Recovery Mode:

• If the Surface Pro 9 continues to be stuck on the logo, you may need to boot into Recovery Mode to perform further troubleshooting.
• Press and hold the Volume Down button while pressing the Power button to turn on the device.
• Continue holding the Volume Down button until the Surface logo appears and then release it.
• You should now see the "Choose an option" screen. From here, you can select troubleshooting options such as "Startup Repair" or "Reset this PC" to attempt to fix the issue.

6. Perform a System Restore:

• If you have previously created a system restore point, you can try restoring your Surface Pro 9 to a previous state where it was functioning properly.
• Boot into Recovery Mode as described above and select "System Restore" from the troubleshooting options.

7. Contact Microsoft Support:

• If none of the above steps resolve the issue and your Surface Pro 9 is still stuck on the logo, it may indicate a more serious hardware or software problem.
• Contact Microsoft Support for further assistance or consider visiting a Microsoft Store or authorized service center for professional help.

By following these troubleshooting steps, you should be able to diagnose and resolve the issue of your Microsoft Surface Pro 9 being stuck on the logo. If the problem persists, it's best to seek assistance from Microsoft Support or a certified technician for further diagnosis and repair.