How to Hard Reset ZYNC Cloud Z5

Hold the power key to switch off the cell phone.
Hold together Volume Up + Power button.
Andoid image will appear so leave holding.
Then press the Power button to enter Recovery Mode. Hard Reset ZYNC Cloud Z5
Press Volume Down to choose "wipe data/factory reset", and then push the Volume Up button to confirm.
Select "Yes--delete all user data". Use Volume Down button to scroll and Volume Up to select.
To restart the phone, select "reboot system now".
Yahoooooo! You have done your job!